State Farm® Insurance Agent Charles Brown III
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Conley
October 4, 2024
"Charles and his team are always professional and available to handle our business. They take the time to find out the answers and make the process more manageable."
"Thank you so much for your kind words, Patricia! We truly appreciate your feedback and are thrilled to hear that you find our team professional and approachable. We strive to make the insurance process as smooth as possible, and it’s rewarding to know that our efforts are making a difference for you. If you ever have any questions or need assistance, please don’t hesitate to reach out. We're here to help! - Charles"
William Cortez
May 14, 2024
"I went today for a quote and was warmly greeted by the staff. They were very informative and professional, especially the worker call LIz. She answered all my questions and help me get a better understanding of policy's. 10/10 experience would recommend."
"William, I’m happy to hear Liz took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! Thank you for your recommendation! - Charles "
D’Andre N.
May 13, 2024
"This car insurance provides exceptional coverage and customer service, ensuring peace of mind on the road. Their efficient claims process and personalized assistance make them the top choice for reliable auto insurance."
"D’Andre, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. - Charles"
Susana M
May 10, 2024
"Very unprofessional if I could I would give them minus 10 starts. There is a very rude lady, Lizeth Alonso she is very unprofessional . They sold me an insurance that I didn’t ask for and one that didn’t cover anything. They work as a scam and never return phone calls. Please do not give them your trust they will disappoint you in every way they can"
"Susana, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Charles"
Eric Allen
March 18, 2024
"I had the pleasure of working with Charles Brown III as a real estate insurance broker, and I couldn't be more impressed with his exceptional service. Charles went above and beyond to assist my clients in securing the best insurance rates possible for a Multifamily and condominium purchase . His dedication to his craft was evident in every step of the process. One of the standout qualities of working with Charles was his speed and efficiency. As soon as i sent the listing details, he wasted no time in assessing my clients' needs and finding them tailored insurance solutions. In an industry where time is of the essence, Charles's promptness was truly appreciated. Accessibility was another highlight of working with Charles. He was always available to answer any questions or concerns my clients had, providing them with the peace of mind they needed throughout the insurance process. His open communication and willingness to go the extra mile for his clients set him apart from the rest. His Staff is Super-Kind. Overall, I can't recommend Charles Brown III highly enough. If you're in need of a real estate insurance broker who is fast, accessible, and efficient, look no further. Charles's expertise and dedication will undoubtedly exceed your expectations."
"Eric, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Charles"
Bishop Darue Bryant
March 15, 2024
"After several interactions with State Farm insurance agent Charles Brown and his team, particularly Liz, I'm thoroughly impressed. Their professionalism and knowledge of insurance products, making complex policies understandable and tailored to my needs. Liz, on his team, is equally commendable; her prompt responses and attention to detail ensured my queries were never left unanswered, and issues were resolved swiftly. Their combined effort not only elevated my customer experience but also instilled confidence in my choice of State Farm for my insurance needs. Highly recommend for anyone looking for reliable and personalized insurance services."
"Hello, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Charles "
Kevin Grimes
March 11, 2024
"I am in Westchester Realtor I recently reached out to Charles Brown for Home Insurance Broker for my client to find a new home insurance policy and I couldn't be happier with the service they received. The broker was extremely knowledgeable and helped them navigate through the various policy options to find one that best suited there needs and budget. Not only did the Charles Brown save them time by doing all the research and comparison shopping for them, but they also saved them money by finding a policy with better coverage at a lower price combined with there car insurance they were currently paying. The entire process was seamless and stress-free, and I feel confident that my buyer is getting the best possible coverage for there home. I highly recommend Charles Brown to anyone in need of a new home insurance policy. His expertise, professionalism, and dedication to finding the best policy for his clients truly sets them apart from other brokers. I will definitely be referring him for all my future buyers with insurance needs."
"Kevin, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Charles"
Stuart H
February 27, 2024
"Charlie is the consummate professional and his professionalism is reflected amongst his team. I highly recommend his agency because they are professional, knowledgeable and trustworthy."
"Stuart, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for you each day. - Charles"
Wally Rojas
February 13, 2024
"excellent service👍🏾👍🏾👍🏾"
"Wally, thank you for the kind feedback! Glad to know you're satisfied. -Charles "
Mike Vinci
January 12, 2024
"I just wanted to share what a great experience working with Charles Brown and his staff has been and is. They are professional, friendly and always provide amazing customer service - going the extra mile to ensure all my insurance needs are taken care of. In all the years Charles Brown has been my agent, I’ve never had an issue he couldn’t help with. I highly recommend him and his team."
"Mike, we appreciate this awesome review from you and the trust you have in us. It’s an honor working you. Thank you for your business! - Charles "
Bishop Bryant
November 18, 2023
""Charles Brown’s State Farm agency has been exceptional in service! His professionalism, knowledge, and genuine care made my insurance experience seamless. He took the time to understand my needs and offered the perfect coverage tailored to my situation. I highly recommend Charles to anyone seeking reliable and personable insurance assistance. Thank you, Charles, for your exceptional service!""
"Bishop, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Charles"
Eric Broslaw
November 11, 2023
"Charles Brown and team are fantastic. Working with Jose in the office you can feel his interest in making sure we are covered best for our needs. Thank you Charles Brown and team."
"Eric, thank you for the great review and the great feedback! Jose is awesome and I am glad to hear he was able to help you out! - Charles"
luz aquino
October 13, 2023
"Mr Brown always takes the time to give you the best deals and always available for you. Very professional and very professional and very knowledgeable. I would recommend State Farm !"
"Luz, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Charles"
Laurie Dallos
October 5, 2023
"I have never met in person our State Farm agent, Charles Brown, but I feel like he’s part of my family. He has been our agent for as long as I can remember - over 15 years. During that time he has gained our trust over and over again. Charlie hasn’t always had good news to share with us. But he’s always been honest in his advice and opinions and that’s been vital to us. Equally important is the fact that no matter how busy he is, Charlie has never failed to return our calls promptly and courteously- often times long after business hours. And he is always courteous (still trying to get him to address me by my first name all these years later!) in his responses and gives us as much time as we need to answer our questions. In fact, his whole team is terrific and knowledgeable. If they don’t have an answer, they’ll get it by day’s end. Not once has he rushed us off the phone. Charlie and his team is the reason we’re with State Farm and likely always will be."
"Laurie, we strive to provide you with the insurance you need at a value you deserve and great customer care! We could not be more happy to see such kind feedback! Thank you for your loyal business. - Charles "
Therése Howell
September 7, 2023
"As a new car owner, Charles and Jose aided in a smooth process of obtaining affordable insurance. They provided all the details and options I could choose and were very transparent for all the questions i had. Highly recommend, thank you guys!"
"Thank you for sharing, Therése. My team and I are always here to help and offer any assistance you may need. I appreciate your recommendation! - Charles"
Savanna Burchett
September 7, 2023
"Charles was extremely helpful with getting my car insured quickly and smoothly!"
"Savanna, thank you for sharing your experience with me! I truly enjoyed working with you and am always here if you need any guidance. Thanks for your business! - Charles "
Mike Rosario
August 24, 2023
"Charles Brown III helped me to get home insurance in order to close on my new house which I needed to make the deadline for the transaction. He combined the home & car insurance which gave me a variety of discounts. I can't emphasize enough how patient, professional, and available to communicate literally at anytime which doesn't happen with insurance agents. I would recommend Charles Brown III to anyone because their experience will be amazing with him and his team!"
"Mike, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. Call us anytime. - Charles "
Mike Greenspan
August 21, 2023
"Charles Brown will make sure that your personal and business insurance coverage will be in place and in an amount that aligns with your needs. He will see to it that you are aware of the issues that you didn’t think to ask about or even know to ask when considering what insurance to purchase. While we can’t ever know when a claim is going to occur, we can plan and protect our home, business or property against risks by having an experienced and caring professional on our side. Charles Brown and his team are the insurance pros to turn to!"
"Mike, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Charles"
Marjoriejm429
July 20, 2023
"Charles Brown III State Farm Agency has been a great help! With providing homeowners coverage for me for some time, I recently had to file a claim and they made the process very smooth and seamless. The whole process took less than 10 days! I’d definitely continue using them for my insurance needs!!!"
"Hello, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Charles"
Figure Slim
July 14, 2023
"So happy I found them. Have been a customer over 5 years; office and car insurance and their staff is exceptional Will be adding more products in the future highly recomend them."
"Thank you for the 5 star review and for being a loyal State Farm customer! So happy we were able to take care of you in your time of need. - Charles"
Kilimanjaro Toussaint
May 26, 2023
"Charles Brown is a consummate professional! Great to do business with and willing to go above and beyond for his clients! A1 communication!"
"Kilimanjaro, Thank you for taking the time to share such positive feedback with us! - Charles"
Christine Thomas
May 23, 2023
"Charles was so professional, efficient and proactive with my account. Charles made an already stressful situation very seamless. I will be recommending him to all my family and friend. Excellent customer service."
"Christine, we welcome anyone into our State Farm family. I’m so happy to see we have connected with you in a positive way. - Charles"
Andre Pritchett
May 18, 2023
"What an excellent team of professionals. I called and received a quote within minutes . Courtesy and always willing to go above and beyond for the customer. I sincerely recommend 10/10"
"Andre, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Charles"
Alicia Oppong
May 18, 2023
"Very helpful and very understanding. I have a situation and Mr Charles help me find coverage quickly. Ty so much."
"Alicia, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Charles"
Rick V
March 31, 2023
"Charles was amazing. He was patient, knowledgeable, thoughtful and thorough. He explained every step and his help was greatly appreciated. Highly recommended, Many thanks Charles!"
"Rick, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Charles"