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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bishop Bryant

November 18, 2023

5  out of  5 rating by Bishop Bryant
""Charles Brown’s State Farm agency has been exceptional in service! His professionalism, knowledge, and genuine care made my insurance experience seamless. He took the time to understand my needs and offered the perfect coverage tailored to my situation. I highly recommend Charles to anyone seeking reliable and personable insurance assistance. Thank you, Charles, for your exceptional service!""
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Eric Broslaw

November 11, 2023

5  out of  5 rating by Eric Broslaw
"Charles Brown and team are fantastic. Working with Jose in the office you can feel his interest in making sure we are covered best for our needs. Thank you Charles Brown and team."
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luz aquino

October 13, 2023

5  out of  5 rating by luz aquino
"Mr Brown always takes the time to give you the best deals and always available for you. Very professional and very professional and very knowledgeable. I would recommend State Farm !"
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Laurie Dallos

October 5, 2023

5  out of  5 rating by Laurie Dallos
"I have never met in person our State Farm agent, Charles Brown, but I feel like he’s part of my family. He has been our agent for as long as I can remember - over 15 years. During that time he has gained our trust over and over again. Charlie hasn’t always had good news to share with us. But he’s always been honest in his advice and opinions and that’s been vital to us. Equally important is the fact that no matter how busy he is, Charlie has never failed to return our calls promptly and courteously- often times long after business hours. And he is always courteous (still trying to get him to address me by my first name all these years later!) in his responses and gives us as much time as we need to answer our questions. In fact, his whole team is terrific and knowledgeable. If they don’t have an answer, they’ll get it by day’s end. Not once has he rushed us off the phone. Charlie and his team is the reason we’re with State Farm and likely always will be."
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Therése Howell

September 7, 2023

5  out of  5 rating by Therése Howell
"As a new car owner, Charles and Jose aided in a smooth process of obtaining affordable insurance. They provided all the details and options I could choose and were very transparent for all the questions i had. Highly recommend, thank you guys!"
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Savanna Burchett

September 7, 2023

5  out of  5 rating by Savanna Burchett
"Charles was extremely helpful with getting my car insured quickly and smoothly!"
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Mike Rosario

August 24, 2023

5  out of  5 rating by Mike Rosario
"Charles Brown III helped me to get home insurance in order to close on my new house which I needed to make the deadline for the transaction. He combined the home & car insurance which gave me a variety of discounts. I can't emphasize enough how patient, professional, and available to communicate literally at anytime which doesn't happen with insurance agents. I would recommend Charles Brown III to anyone because their experience will be amazing with him and his team!"
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Mike Greenspan

August 21, 2023

5  out of  5 rating by Mike Greenspan
"Charles Brown will make sure that your personal and business insurance coverage will be in place and in an amount that aligns with your needs. He will see to it that you are aware of the issues that you didn’t think to ask about or even know to ask when considering what insurance to purchase. While we can’t ever know when a claim is going to occur, we can plan and protect our home, business or property against risks by having an experienced and caring professional on our side. Charles Brown and his team are the insurance pros to turn to!"
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July 20, 2023

5  out of  5 rating by Marjoriejm429
"Charles Brown III State Farm Agency has been a great help! With providing homeowners coverage for me for some time, I recently had to file a claim and they made the process very smooth and seamless. The whole process took less than 10 days! I’d definitely continue using them for my insurance needs!!!"
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Figure Slim

July 14, 2023

5  out of  5 rating by Figure Slim
"So happy I found them. Have been a customer over 5 years; office and car insurance and their staff is exceptional Will be adding more products in the future highly recomend them."
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Christine Thomas

May 23, 2023

5  out of  5 rating by Christine Thomas
"Charles was so professional, efficient and proactive with my account. Charles made an already stressful situation very seamless. I will be recommending him to all my family and friend. Excellent customer service."
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Andre Pritchett

May 18, 2023

5  out of  5 rating by Andre Pritchett
"What an excellent team of professionals. I called and received a quote within minutes . Courtesy and always willing to go above and beyond for the customer. I sincerely recommend 10/10"
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Alicia Oppong

May 18, 2023

5  out of  5 rating by Alicia Oppong
"Very helpful and very understanding. I have a situation and Mr Charles help me find coverage quickly. Ty so much."
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Rick V

March 31, 2023

5  out of  5 rating by Rick V
"Charles was amazing. He was patient, knowledgeable, thoughtful and thorough. He explained every step and his help was greatly appreciated. Highly recommended, Many thanks Charles!"
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Emanuel Arenas

March 1, 2023

5  out of  5 rating by Emanuel Arenas
"Charles and staff are the best they take the time to explain all my various policies with detail and answered all of my questions thoroughly. Their knowledge and expertise gave me confidence in my insurance choices. I would definitely recommend them to anyone looking for a hassle-free insurance experience. The staff is great, and their customer service is top-notch."
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Shareef Moflehi

February 20, 2023

5  out of  5 rating by Shareef Moflehi
"Charlie wasVery helpful and knows what he’s doing definitely will recommend"
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Anthony Williams

January 24, 2023

5  out of  5 rating by Anthony Williams
"Charles Brown has covered my family and I since 2008. Charles and his A+ staff have always had incredible customer service and reliable whenever I needed to make changes to any of my policies. #LikeAGoodNeighbor"
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Brian McGuirk

January 12, 2023

5  out of  5 rating by Brian McGuirk
"Charles Brown III - State Farm Insurance Agent is the most helpful insurance agent I have ever dealt with. Chuck is honest and up front with everything. I have been a long time customer and you can tell he is definitely a person who cares for the customer. The customer service I receive is simply the best. I highly recommend them!"
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Tor’s Trees LLC

January 11, 2023

5  out of  5 rating by Tor’s Trees LLC
"I been to a lot of good agents and Charles is by far the best hands down not only does he work to fit your personal needs he cares about what he does"
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December 23, 2022

5  out of  5 rating by stevenI1399
"Charlie is an amazing Agent to work with! He helped me through my process of insuring my first home with my cars. If at any point I had a question or was confused, he never hesitated to explain. Further more, I was in a pinch and had to get a car on the road ASAP, he was able to help me out as soon as I contacted him!"
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Saverio Vinci

December 9, 2022

5  out of  5 rating by Saverio Vinci
"I have been with Charles Brown for over 8 years! My entire family uses him for all insurance needs. He was an agent to start off with, now I consider him more like family! He is responsive, very professional and gets the best quotes possible at all times. He answers any of my questions that I have for him day/night in office or out of office he makes sure to always call back. I HIGHLY recommend him and his team for all insurance needs!"
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November 3, 2022

5  out of  5 rating by Hubert
"The Charles A Brown III agency is the best State Farm I have had. They are knowledgeable and courteous and they really work to help you with anything you need. Call them for all of your insurance needs!"
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Yvette Rosario

October 18, 2022

5  out of  5 rating by Yvette Rosario
"Charles Brown III is the best agent I have dealt with. Always looking for ways to help me out. Always keeping me informed. I trust him with everything that has to do with insurance."
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Rosangel Soler

October 11, 2022

5  out of  5 rating by Rosangel Soler
"Literally "like a good neighbor" Charles and his team ALWAYS provide great service and make themselves available to assist in anyway that they can. I have been a loyal customer for many years and cannot see myself working with any other insurance office. keep up the great work!"
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Andrew McFall

September 22, 2022

5  out of  5 rating by Andrew McFall
"The Charles Brown State Farm Agency provides carefully crafted insurance products that meets your family’s needs. The agents will question and listen to better understand your circumstances then design a protection plan to achieve the outcome you are seeking."