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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Cortez

May 14, 2024

5  out of  5 rating by William Cortez
"I went today for a quote and was warmly greeted by the staff. They were very informative and professional, especially the worker call LIz. She answered all my questions and help me get a better understanding of policy's. 10/10 experience would recommend."
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D’Andre N.

May 13, 2024

5  out of  5 rating by D’Andre N.
"This car insurance provides exceptional coverage and customer service, ensuring peace of mind on the road. Their efficient claims process and personalized assistance make them the top choice for reliable auto insurance."
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Susana M

May 10, 2024

1  out of  5 rating by Susana M
"Very unprofessional if I could I would give them minus 10 starts. There is a very rude lady, Lizeth Alonso she is very unprofessional . They sold me an insurance that I didn’t ask for and one that didn’t cover anything. They work as a scam and never return phone calls. Please do not give them your trust they will disappoint you in every way they can"
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Eric Allen

March 18, 2024

5  out of  5 rating by Eric Allen
"I had the pleasure of working with Charles Brown III as a real estate insurance broker, and I couldn't be more impressed with his exceptional service. Charles went above and beyond to assist my clients in securing the best insurance rates possible for a Multifamily and condominium purchase . His dedication to his craft was evident in every step of the process. One of the standout qualities of working with Charles was his speed and efficiency. As soon as i sent the listing details, he wasted no time in assessing my clients' needs and finding them tailored insurance solutions. In an industry where time is of the essence, Charles's promptness was truly appreciated. Accessibility was another highlight of working with Charles. He was always available to answer any questions or concerns my clients had, providing them with the peace of mind they needed throughout the insurance process. His open communication and willingness to go the extra mile for his clients set him apart from the rest. His Staff is Super-Kind. Overall, I can't recommend Charles Brown III highly enough. If you're in need of a real estate insurance broker who is fast, accessible, and efficient, look no further. Charles's expertise and dedication will undoubtedly exceed your expectations."
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Bishop Darue Bryant

March 15, 2024

5  out of  5 rating by Bishop Darue Bryant
"After several interactions with State Farm insurance agent Charles Brown and his team, particularly Liz, I'm thoroughly impressed. Their professionalism and knowledge of insurance products, making complex policies understandable and tailored to my needs. Liz, on his team, is equally commendable; her prompt responses and attention to detail ensured my queries were never left unanswered, and issues were resolved swiftly. Their combined effort not only elevated my customer experience but also instilled confidence in my choice of State Farm for my insurance needs. Highly recommend for anyone looking for reliable and personalized insurance services."
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Kevin Grimes

March 11, 2024

5  out of  5 rating by Kevin Grimes
"I am in Westchester Realtor I recently reached out to Charles Brown for Home Insurance Broker for my client to find a new home insurance policy and I couldn't be happier with the service they received. The broker was extremely knowledgeable and helped them navigate through the various policy options to find one that best suited there needs and budget. Not only did the Charles Brown save them time by doing all the research and comparison shopping for them, but they also saved them money by finding a policy with better coverage at a lower price combined with there car insurance they were currently paying. The entire process was seamless and stress-free, and I feel confident that my buyer is getting the best possible coverage for there home. I highly recommend Charles Brown to anyone in need of a new home insurance policy. His expertise, professionalism, and dedication to finding the best policy for his clients truly sets them apart from other brokers. I will definitely be referring him for all my future buyers with insurance needs."
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Stuart H

February 27, 2024

5  out of  5 rating by Stuart H
"Charlie is the consummate professional and his professionalism is reflected amongst his team. I highly recommend his agency because they are professional, knowledgeable and trustworthy."
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Wally Rojas

February 13, 2024

5  out of  5 rating by Wally Rojas
"excellent service👍🏾👍🏾👍🏾"
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Mike Vinci

January 12, 2024

5  out of  5 rating by Mike Vinci
"I just wanted to share what a great experience working with Charles Brown and his staff has been and is. They are professional, friendly and always provide amazing customer service - going the extra mile to ensure all my insurance needs are taken care of. In all the years Charles Brown has been my agent, I’ve never had an issue he couldn’t help with. I highly recommend him and his team."
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Bishop Bryant

November 18, 2023

5  out of  5 rating by Bishop Bryant
""Charles Brown’s State Farm agency has been exceptional in service! His professionalism, knowledge, and genuine care made my insurance experience seamless. He took the time to understand my needs and offered the perfect coverage tailored to my situation. I highly recommend Charles to anyone seeking reliable and personable insurance assistance. Thank you, Charles, for your exceptional service!""
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Eric Broslaw

November 11, 2023

5  out of  5 rating by Eric Broslaw
"Charles Brown and team are fantastic. Working with Jose in the office you can feel his interest in making sure we are covered best for our needs. Thank you Charles Brown and team."
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luz aquino

October 13, 2023

5  out of  5 rating by luz aquino
"Mr Brown always takes the time to give you the best deals and always available for you. Very professional and very professional and very knowledgeable. I would recommend State Farm !"
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Laurie Dallos

October 5, 2023

5  out of  5 rating by Laurie Dallos
"I have never met in person our State Farm agent, Charles Brown, but I feel like he’s part of my family. He has been our agent for as long as I can remember - over 15 years. During that time he has gained our trust over and over again. Charlie hasn’t always had good news to share with us. But he’s always been honest in his advice and opinions and that’s been vital to us. Equally important is the fact that no matter how busy he is, Charlie has never failed to return our calls promptly and courteously- often times long after business hours. And he is always courteous (still trying to get him to address me by my first name all these years later!) in his responses and gives us as much time as we need to answer our questions. In fact, his whole team is terrific and knowledgeable. If they don’t have an answer, they’ll get it by day’s end. Not once has he rushed us off the phone. Charlie and his team is the reason we’re with State Farm and likely always will be."
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Therése Howell

September 7, 2023

5  out of  5 rating by Therése Howell
"As a new car owner, Charles and Jose aided in a smooth process of obtaining affordable insurance. They provided all the details and options I could choose and were very transparent for all the questions i had. Highly recommend, thank you guys!"
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Savanna Burchett

September 7, 2023

5  out of  5 rating by Savanna Burchett
"Charles was extremely helpful with getting my car insured quickly and smoothly!"
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Mike Rosario

August 24, 2023

5  out of  5 rating by Mike Rosario
"Charles Brown III helped me to get home insurance in order to close on my new house which I needed to make the deadline for the transaction. He combined the home & car insurance which gave me a variety of discounts. I can't emphasize enough how patient, professional, and available to communicate literally at anytime which doesn't happen with insurance agents. I would recommend Charles Brown III to anyone because their experience will be amazing with him and his team!"
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Mike Greenspan

August 21, 2023

5  out of  5 rating by Mike Greenspan
"Charles Brown will make sure that your personal and business insurance coverage will be in place and in an amount that aligns with your needs. He will see to it that you are aware of the issues that you didn’t think to ask about or even know to ask when considering what insurance to purchase. While we can’t ever know when a claim is going to occur, we can plan and protect our home, business or property against risks by having an experienced and caring professional on our side. Charles Brown and his team are the insurance pros to turn to!"
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July 20, 2023

5  out of  5 rating by Marjoriejm429
"Charles Brown III State Farm Agency has been a great help! With providing homeowners coverage for me for some time, I recently had to file a claim and they made the process very smooth and seamless. The whole process took less than 10 days! I’d definitely continue using them for my insurance needs!!!"
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Figure Slim

July 14, 2023

5  out of  5 rating by Figure Slim
"So happy I found them. Have been a customer over 5 years; office and car insurance and their staff is exceptional Will be adding more products in the future highly recomend them."
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Christine Thomas

May 23, 2023

5  out of  5 rating by Christine Thomas
"Charles was so professional, efficient and proactive with my account. Charles made an already stressful situation very seamless. I will be recommending him to all my family and friend. Excellent customer service."
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Andre Pritchett

May 18, 2023

5  out of  5 rating by Andre Pritchett
"What an excellent team of professionals. I called and received a quote within minutes . Courtesy and always willing to go above and beyond for the customer. I sincerely recommend 10/10"
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Alicia Oppong

May 18, 2023

5  out of  5 rating by Alicia Oppong
"Very helpful and very understanding. I have a situation and Mr Charles help me find coverage quickly. Ty so much."
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Rick V

March 31, 2023

5  out of  5 rating by Rick V
"Charles was amazing. He was patient, knowledgeable, thoughtful and thorough. He explained every step and his help was greatly appreciated. Highly recommended, Many thanks Charles!"
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Emanuel Arenas

March 1, 2023

5  out of  5 rating by Emanuel Arenas
"Charles and staff are the best they take the time to explain all my various policies with detail and answered all of my questions thoroughly. Their knowledge and expertise gave me confidence in my insurance choices. I would definitely recommend them to anyone looking for a hassle-free insurance experience. The staff is great, and their customer service is top-notch."
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Shareef Moflehi

February 20, 2023

5  out of  5 rating by Shareef Moflehi
"Charlie wasVery helpful and knows what he’s doing definitely will recommend"